GP online services allow you to access a range of services via your computer, mobile or tablet. GP Online services can save you a phone call or journey to the surgery, and allow you to access the following services when you need them, even when the surgery is closed.
Once you have signed up, you will be able to:
- book or cancel appointments online
- book a telephone consultation with a doctor
- renew or order repeat prescriptions online
- view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
If you have symptoms associated with coronavirus including a new continuous cough and/or a high temperature, you are advised to stay at home for 7 days.
Please DO NOT book an appointment or attend the surgery.
If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home.
If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.
Only call 111 direct if you are advised to do so by the online service or you cannot get online
For the lastest COVID-19 advice please visit www.nhs.uk/coronavirus
You can still contact the practice by phone, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
How to sign-up
If you would like to register for GP Online services you will need to complete an application form, which is available via reception. You must also bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up
Your completed application form must be approved by a GP. Please note that this may take up to 2 weeks to process. If your application is successful you will be informed via post or email and will receive a document with your Practice ID and PIN, which you will need in order to register online.
New September 2019 - DoctorLink
Chatfield Health Care would like to invite you to join DoctorLink.
We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can access advice and appointments on line.
Registration is simple and you can register here
For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink.
The symptom checker will ask you a number of questions to help to identify your problem.
The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self care.
If your outcome indicates that an appointment is required, you simply click on the request appointment link.
Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).
The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.
You can even download the App: