Patient Services

Chatfield Carers and Patient Group - run by patients for patients

 

Click below to enter our Patient Group Website:

http://chatfieldhealthcare.wix.com/friendsofchatfield

 

The practice has an active Patient Participation Group (PPG) consisting of registered patients and staff members. The PRG meets approximately 4 times during the year to discuss issues affecting the practice and to influence change to improve the healthcare services delivered to Chatfield's practice population. We have added the word "carers" into the title of the group as we have found that these people need and deserve our full support, and Wandsworth Carers Centre now also attend the meetings. It gives a chance for Carers to meet and share their experiences with others in similar situations, and for them to gain knowledge of the services on offer to them via Wandsworth Carers Centre.

THE NEXT MEETING WILL BE @ 11:00 ON 11TH OCTOBER 2017 @ CHATFIELD MEDICAL CENTRE.

Click here to receive more details about our group.

Our Patient Participation Report is now available (published March 2015) PPG report 2014-2015

Give us your views on what you like and what else you would like included. Feedback Form

Your Feedback counts

Whether you can attend our patient meetings or not we welcome feedback, so do tell us what we are doing well and what we could improve on, so that we can develop our services to provide patients with the best possible care.

Fill in our Feedback Form. You can feed back online by clicking here, or ask reception for a feedback form to fill in, or simply drop us a line.

Take part in our survey. Complete the General Practice Assessment Questionnaire online by clicking here

Complaints

We take complaints seriously and want to hear from you if you have a complaint or concern about the service you have received from the doctor or any of the practice staff. Please let us know by speaking to our practice manager by phoning 020 7350 5225 or completing the complaints form available at reception or you could download the following information.

Poster  CHC Complaints Poster October 2015.doc

Complaint Form CHC Complaint Form_updated_081015.doc

Complaint Information Leaflet CHC Complaints Patient Info Leaflet October 2015.doc

 

Your Neighbourhood Professionals. Just a Click Away! Banana Moon Day Nursery, London CosmeDocs Yoga Works London Ltd
50 Chatfield Road, London, SW11 3UJ
  • Telephone 020 3764 0822
Practice Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away! Banana Moon Day Nursery, London CosmeDocs Yoga Works London Ltd
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