Welcome to Chatfield Health Care
Important information about the coronavirus (COVID-19)
To protect our patients and staff our entrance doors have been closed to the public but please be assured that we still remain open to deliver ALL primary care services.
To reduce your chances of catching COVID-19 and reduce pressure on your local GP practice during this busy time, appointments will be carried out over the phone or via video consultation, where appropriate, unless there is a clinical need for you to come into the practice. This will help minimise risk while continuing to ensure people get the care and advice they need.
If you are asked to come in for an appointment please use the buzzer to the right of the entrance doors to talk with a member of staff.
If you require a repeat prescription you will be asked to nominate a pharmacy, if you have not done so already, so that the prescription can be sent electronically directly to the pharmacy that you can collect from there without having to attend the surgery.
The NHS in Wandsworth and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring as many services as possible are available to the public.
If you have symptoms associated with coronavirus including a new continuous cough and/or a high temperature, you are advised to stay at home for 7 days.
Please DO NOT book an appointment or attend the surgery.
If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home. After 14 days, anyone you live with who does not have symptoms can return to their normal routine.
But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start, even if it mean that they are at home for longer than 14 days. The most up-to-date public guidance is always online at www.nhs.uk/coronavirus
If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.
Only call 111 direct if you are advised to do so by the online service or you cannot get online
For the lastest COVID-19 advice please visit www.nhs.uk/coronavirus
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact.
A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.
Testing of suspected coronavirus cases is carried out in line with strict guidelines.This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate, Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top proiority, and encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
If you live with someone who is 70 or over, has a long-term health condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.
If you have to stay at home together, try to keep away from each other as much as possible.
If you still have symptoms after seven days but you no longer have a high temperature you can return to your normal routine. If you still have a high temperature, stay at home until your temperature returns to normal. If you still have a cough after 7 days, but your temperature is normal, you do not need to continue staying at home. A cough can last for several weeks after the infection has gone.
Tips for staying at home
It is important to stay at home to stop coronavirus spreading.
• Try to keep at least 2 metres (3 steps) from other people in your home, particularly people over 70,
or those with long-term health conditions.
• Ask friends, family and delivery services to deliver things like food shopping and medicines but leave
• Sleep alone, if possible.
• Regularly wash your hands with soap and warm water for at least 20 seconds.
• Drink plenty of water and take paracetamol to help with your symptoms.
• Do not have visitors (ask people to leave deliveries outside).
• Do not leave your home, for example to go for a walk, to school or to public places.
For further information visit: www.nhs.uk/coronavirus
Our Mission Statement
"To improve the health and well being of our patients"
Chatfield Health Care provides family doctor services for people living in Clapham Junction, West Battersea and Wandsworth. The surgery occupies purpose-built premises with full disabled access. Facilities available include wheelchair access, disabled parking, induction loop and disabled WCs.
The practice is part of the Wandsworth Clinical Commissioning Group (CCG) and supplies primary care services in accordance with a Personal Medical Services (PMS) contract held with NHS Wandsworth.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Care Quality Commission (CQC)
Our practice is inspected by the CQC to ensure we are meeting essential standards of quality and safety.
Chatfield Health Care
CQC overall rating
11 April 2016
(Site updated 26/03/2020)